Travel Support Agent

Who are we?

We Dibbers are passionate travel enthusiasts who want to make travel planning as easy as possible – a few clicks and you are ready to go! We have built a cutting-edge online platform to streamline and digitalize the travel experience for companies, individual travelers and wanderlust groups.

We are thrilled to announce an exciting opportunity for a Travel Support Agent to join our team! As our new Travel Support Agent based in Belgrade, you will play a key role in creating an exceptional user experience for our customers.

Let’s connect and discuss how you can make a difference on our team! 

Apply to DIB if you have:

  • Excellent knowledge of Amadeus GDS (at least 3 years of experience);
  • Highly skilled with flight reservations, special requests, voluntary and involuntary re-bookings, issuing tickets and refunds;
  • Knowledge of booking other travel products like hotels, rental cars, trains;
  • Advanced written and spoken English (Swedish language is a bonus);
  • Willingness to work evening & night shifts and weekends from home;
  • Great communication skills, flexible and open-minded with your heart in providing world-class service for our travelers;
  • Bonus if you have experience in group bookings.

What’s awesome about working at DIB?

  • Being part of a fast-growing start-up where you are given the chance to work on the evolution of our own platform;
  • We like our employees happy & healthy, so we offer private medical insurance;
  • Our employees have discounts on numerous services and products in Belgrade through our DIB benefit card (Language schools, bookstores, hotels…);
  • We work 2 times per week from our new house with modern and cozy office space including relax, game rooms, backyard, and coffee corners in Belgrade;
  • If you ever feel disconnected or overwhelmed with work – don’t you worry, we organize amazing company events and team-building activities;
  • We have annual self-evaluation and career-path review;
  • It is not our goal to box you in, on the contrary, it is to allow you to grow and self-improve through our performance management process. We have a well-organized career path, according to your professional ambition within the Travel support agent role.

Join us on our journey to create unforgettable experiences! Send your CV today and embark on an adventure with our dynamic team in the heart of the travel industry.

Start your adventure with DIB Travel

Submit your application